Question 1

How far in advance should we book you?

Accepted Answer

We recommend booking as early as possible—typically 6 to 12 months in advance—to ensure your date is reserved. Popular wedding seasons tend to fill up quickly!

Question 2

How do we confirm our booking?

Accepted Answer

Once you’re ready to move forward, a 30% booking amount is required to confirm your date. The remaining 70% is due on the event day. We’ll share a detailed contract outlining everything clearly before locking in.

Question 3

Can we customize our photography package?

Accepted Answer

Absolutely! We understand that every wedding is unique. Our team will work closely with you to tailor the packageaccording to your events, requirements, and budget.

Question 4

Do you travel for destination weddings?

Accepted Answer

Yes, we do! We love traveling and capturing stories in beautiful new locations. Travel and accommodation expenses are usually discussed and added on top of your selected package.

Question 5

How long will you stay on the wedding day?

Accepted Answer

Our standard coverage is for up to 11 PM or as per the schedule discussed. Extended hours can be added based on your needs and prior agreement.

Question 6

Will you take photos during meals?

Accepted Answer

By default, we take a break during meals. However, if you’d like us to capture moments during breakfast, lunch, or dinner, just let us know at the time of booking, and we’ll plan accordingly.

Question 7

Do we get to choose songs for our cinematic film?

Accepted Answer

Yes! We love when couples are involved. You can share your preferred tracks, and we’ll see if they match the vibe of your wedding. If not, we’ll suggest alternatives that you can choose from. If we don’t hear back within 7 days, we’ll proceed with our selection.

Question 8

What if we want changes in our photos or video?

Accepted Answer

We provide one round of photo re-edits and two rounds of video rework. Further changes are possible with additional charges. We request feedback within 7 days of delivery to ensure smooth timelines.

Question 9

Do we need to provide a hard drive?

Accepted Answer

Yes, if a hard drive is not included in your package, please bring a Mac-compatible (ExFAT format) 1TB hard driveon the event day. We’ll back up your data and return it within 7–15 working days.

Question 10

How long do you keep our data?

Accepted Answer

We retain raw data for up to one year after your final event. We recommend keeping multiple backups for long-term safety.

Question 11

What happens if we cancel or postpone?

Accepted Answer

We understand plans can change. Our cancellation and postponement policy is clearly outlined in our terms. Refunds or rescheduling are handled based on the time frame and team availability. Feel free to ask—we’ll guide you through it!

Question 12

Will our photos be shared online or on your social media?

Accepted Answer

Only with your consent. We love sharing our work, but if you prefer to keep things private, just let us know at the time of booking, and we’ll fully respect your decision.

Question 13

Can you shoot additional rituals like Gruhpravesh or casual family time?

Accepted Answer

Yes, we can. However, please inform us at least 10–15 days in advance, and note that additional charges may apply.

Question 14

How do we get started?

Accepted Answer

Just drop us a message on Instagram or fill out our inquiry form. We’ll set up a quick call to understand your requirements, walk you through the options, and take it from there!

Question 15

What is the procedure after booking?

Accepted Answer

Once your booking is confirmed with the booking amount, we’ll send you a detailed event confirmation email. We then create a WhatsApp group including our core team and the couple. Each team member’s role is shared in the group.

You can start dropping your ideas—screenshot references, Pinterest links, or anything that inspires you. Our team goes through everything and prepares a custom mood board that matches your vibe.

About a week before the wedding, you’ll receive a planning call. We’ll share a schedule showing when we’ll take portraits, interviews, and family photos—especially helpful for brides to sync with their makeup schedule. This helps avoid last-minute stress and ensures everyone knows what to expect.

Bonus: Need help with backdrop ideas or decor suggestions? We’re happy to assist based on your taste and the event theme.

Question 16

Can you give us same-day pictures for Instagram uploads?

Accepted Answer

Absolutely! We understand the excitement. We can share a set of beautifully edited pictures on the same day for your Instagram or social media posts—without compromising quality.

Question 17

What is the delivery timeline?

Accepted Answer

Online gallery + Edited photos + raw data on hard drive: Within 7–15 days after the event
Cinematic teaser: Within 7–15 days
Cinematic film: Within 30-45 days after song finalization
Traditional films: Within 25-30 days after the wedding
Wedding album (if included): Within 10–15 days after you share your photo selection

Frequently Asked Questions